International Shipping & Returns

 

WE SHIP WORLDWIDE

All orders are shipped via USPS First Class International or UPS Worldwide Expedited

Due to the change in the internal management policy, the U.S. official website, which was operated and managed by our team in Korea Head Quarters, is now operated by our US Team from May 12, 2021. Accordingly, all services including order and shipment which occurs from May 12, 2021 will be handled by our US Team. Regardless of the order amount, all shipments will be shipped directly from the US.

*Customs Fees (Import Tax/Duty) may apply. In this case, the buyer is held liable for all fees and expenses. 

(Please note that the means of transportation may change depending on the shipping situation or airline situation for some shipments. The shipping costs include tariffs and VATs, they may vary slightly depending on shipping location and order product.)

 

  • International Shipping Policy 

We ship to : United States, Canada, Mexico, South America, Europe, Asia 

*If your country is not listed during checkout, please contact us and we will direct you to the appropriate hannah partner. 
Click HERE to go to hannah Global.

USPS First Class International : Shipments take 7 -21 business days to major urban areas. Tracking information will be provided to you once your order is shipped.

Please note additional time may be required at customs when crossing the border. Add additional 5-7 business days for areas outside of major urban centers. 

*Delays may occur.  

 

Shipping Cost (before taxes and shipping)

Order Total

USPS First Class Intl. 

Up to $35 USD

$9.00

$35 to $99 USD

$9.00 

$99 to $299 USD

Free

$299 to $399 USD

Free

  *All shipping prices are subject to change without prior notice.

 

Order Processing Times

All online orders will be mailed out within 2-3 business days, unless there is an unexpected delay.
Please note that orders placed during a sale may take a few extra days to ship due to increased order volume.

Since all orders are shipped from the US, all shipments are subject to customs inspection at the border for duties and taxes. If charged, it is the customer's responsibility. Please contact your local customs office for more information.

 

  • International Returns & Exchanges

All International Orders are non-returnable and non-refundable, due to high shipping cost and labor involved.

*All sale items are final sale. 


If an international package is returned to us for the following reasons, such as not wanting to pay customs fees or change of mind, a refund will be issued minus the shipping & handling charges + a 20% restocking charge. 

All refunds will be issued only if the products arrive back to us in satisfactory condition.